If you connected an Instagram account to VisionMagic, you can have everything we hold from it deleted at any time, in any of these ways. Each deletes the copies of your posts from the VisionMagic library and screens, the sign-in token and the account details.
- In VisionMagic: open Library → Instagram in the console and choose Disconnect next to the account. It happens at once.
- In Instagram: open Instagram’s settings, go to Apps and websites, and remove VisionMagic. Instagram tells us and we delete the copies at once. To also have the connection itself removed, use Instagram’s option to request deletion of your data there; we then delete everything and Instagram shows you a confirmation code.
- By email: write to hello@visionmagic.co.uk from the email of your VisionMagic account, or name your Instagram username. We delete it within 7 days and confirm by email.
Check a deletion request
A request made through Instagram gets a confirmation code starting with VMD-. Its status page is https://v2.visionmagic.co.uk/api/connections/instagram/deletion?code= followed by the code; Instagram links to it for you.
What is not affected
Your posts on Instagram are never touched. Your other VisionMagic content (your own uploads, playlists and screens) stays. Feeds of the account stay in their playlists and play nothing until an account is connected again. See also our privacy policy.